The rate(s) charged for the delivery of your order is based on the overall weight of your product(s) and your location. Before the final checkout page you will be shown what the cost of the delivery will be, and you will have a chance to cancel your order at any given time should you decide to do so.
The list below shows our standard rates of delivery:
Free UK Mainland Delivery
UK Highlands and Islands – Northern Ireland, Scilly Isles, Isle of Man, Channel Isles, Scottish Islands, Scottish Highlands, Isle of Wight – £26 per parcel
Europe Zone 1 – Germany, France, Netherlands, Belgium, Luxembourg and Eire – £18 per parcel
Europe Zone 2 – Austria, Denmark, Switzerland (£25 customs charge for Switzerland) – £21 per parcel
Europe Zone 3 – Czech Rep, Italy, Slovakia, Spain -£ 23 per parcel
Europe Zone 4 – Finland, Portugal, Sweden, Poland, Estonia, Hungary, Slovenia- £25 per parcel
Europe Zone 5 – Lithuania, Latvia, Norway (£30 customs charge), Croatia, Serbia (£30 customs charge), Bosnia (£30 customs charge), Bulgaria, Romania, Greece, Iceland (£30 customs charge) £33 per parcel
Despatch
Subject to product availability, we aim to despatch all orders within 14 working days or sooner. However our specialist European products and all bespoke items will take longer and can take up to 3 months for delivery.
Please contact us either via telephone or e-mail available below:
T: 07733366200
E: info@sarahbowenlighting.co.uk
Couriers
All of our orders are dealt with by Interlink Express (www.interlinkexpress.com)
Order Tracking
If there is a tracking number provided by our delivery carrier, we will update your order with this information so you can use the number to check up on your delivery.
Back Orders
If a product or item you have requested goes on back order, we will deliver to you the part of your order that is currently in stock. When the product you ordered that wasn’t available becomes available again we will deliver you the rest of your order and you will not be charged any additional fees for delivering and handling the second delivery.